1. Introduction
Nashville Luxury List ("we," "us," or "our") operates nashvilleluxurylist.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site or submit information through our forms.
By using the Site you agree to the practices described in this policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information you provide directly
- Name, email address, phone number
- Property address (for home valuation requests)
- Purchase or sale intent, budget range, preferred neighborhoods
- Messages or inquiries you submit via contact forms
Information collected automatically
- IP address and general geographic location
- Browser type, device type, operating system
- Pages visited, time spent on pages, referral source
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and fulfill your service requests
- Prepare and deliver home valuations and market reports
- Send our VIP weekly digest (only if you opt in)
- Improve the Site's content and functionality
- Comply with legal obligations and prevent fraud
- Analyze traffic patterns via Google Analytics 4
- Serve relevant advertising via Meta (Facebook/Instagram) Pixel
We will never sell your personal information to third parties.
4. Sharing Your Information
We may share information with:
- Compass Tennessee, LLC — our brokerage, for transaction and licensing purposes
- Netlify, Inc. — our web host and form processor
- Google LLC — analytics (Google Analytics 4)
- Meta Platforms, Inc. — advertising pixel (if enabled)
- Email / CRM providers — to deliver newsletters you request
- Law enforcement or regulators — when required by law
5. Data Retention
We retain form submissions and lead data for up to 3 years, or as long as necessary to provide you with real estate services. You may request deletion at any time (see Section 8).
6. Cookies & Tracking
Our Site uses:
- Essential cookies — required for the Site to function
- Analytics cookies — Google Analytics 4, for aggregate traffic analysis
- Advertising pixels — Meta Pixel, to measure ad effectiveness
You can disable non-essential cookies in your browser settings. Disabling cookies may affect Site functionality.
7. Security
We implement industry-standard security measures including HTTPS/TLS encryption, strict HTTP headers (HSTS, X-Frame-Options, X-Content-Type-Options), and access controls. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
8. Your Rights
You may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications at any time
- Request that we not sell your data (we do not sell data)
- Lodge a complaint with a supervisory authority (EU/UK residents)
To exercise any of these rights, contact us at jason@nashvilleluxurylist.com.
9. Children's Privacy
The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. External Links
Our Site may contain links to third-party websites (e.g., Compass, Zillow). We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision.
12. Contact Us
Questions about this Privacy Policy? Contact:
Jason Kloess
Nashville Luxury List · Compass Tennessee, LLC
1610 West End Ave, Suite 115, Nashville, TN 37203
615-457-0768
jason@nashvilleluxurylist.com